Our goal at Embellish It Scrapbooking is to provide you with a variety of products from some of our favorite manufactureres: BasicGrey, Fancy Pants and Imaginisce Papers, plus a little bit of this and a little bit of that from all different companies.
We would love to have you join our gallery and forum, the more the merrier!
Q. How do I change billing, shipping or email information? TOP
A. You may change this information at checkout.
Q. What type of payments do you take? TOP
A. We accept Visa, Mastercard, Discover, American Express and Paypal. Please note that when you place your order your credit card or paypal account is charged immediately.
Q. What about Security and Privacy? TOP
A. We will never sell, trade, or provide your email address or any personal information to outside parties. We guarentee all your information is kept confidential.
Q. How do you deal with returns? TOP
A. Every shipment is checked and photographed to insure accuracy. If for some reason your item is defective or was damaged in shipment please email us.
In the email please
put what has happened, the order date and the order number. We will gladly
replace the item for you.
All
unused, unopened items in new, sellable condition, are accepted as returns
within 30 days at your expense Q. Is there sales tax? TOP
A. 6% sales tax is charged to all Colorado state
residents.
Q. How do you handle back orders or out-of-stock items? TOP
A. We do not backorder
items. However, if we are out of stock of any items your interested in please
email us. We will do our best
to reorder those particular items. Q. What if I need to Add-on or Cancel items on an order? TOP
A. Add-ons are not possible, a new order must be placed through
the cart. If you need to cancel an item from the order, please let us know
within 12 hours. We ship within 1 business day of receiving your order. We understand that this is sometimes necessary, however, by
letting us know early we will be able send only the items you need, and start
any process to update charges to your account.
Q. What are your shipping policies? TOP
A. We ship USPS & occasionally UPS if needed. We charge actual shipping charges via USPS. We do have a small order minimum shipping charge of $2.25 to cover shipping and delivery confirmation. We generally ship within 1 business day of receiving your order.
International shipping charges will apply to all purchases shipped out of the U.S. International packages will go via airmail letter post or global priority mail package size permitting.
We strongly recommend to our domestic customer that you purchase insurance to cover your order.
Occasionally the Post Office will lose or damage a shipment. Purchasing our insurance will to protect you from loss.
We will not be held responsible for shipments lost or damaged if you have chosen not to purchase insurance.
